Product Updates

Added

• Generate articles from screenshots: upload up to 5 images and AI writes the full article (PRO)
• Team member roles with granular access control (super admin, company admin, member)
• Created by / Last updated by columns on all content listing pages

Improved

• Article editor SEO fields auto-sync with title and description; manually override anytime

Fixed

• Portal sidebar active section tracking now correctly highlights on fast scroll

Added

• Embeddable chatbot widget for external websites (Shadow DOM, no style conflicts)
• AI chat powered by your knowledge base with streaming responses
• Contact form fallback when the bot can't answer a question
• Google Tag Manager support for the embed script
• Failed query logging so you can see what your users are searching for

Added

• Public REST API (/api/v1) for programmatic article management (PRO)
• Bearer token API keys with creation UI under Settings → API Keys
• MCP server so Claude Desktop and Claude Code can read and write your knowledge base
• Sliding-window rate limiting (60 req/min, 1000 req/hr) per API key
• Free and PRO billing plans and customer portal

Added

• FAQs section with categorized accordion layout and sidebar navigation
• Product Updates (changelog) section with version tagging and date grouping
• Sidebar year/month navigator for the changelog portal page

Improved

• Portal header with configurable website link button

Added

• Multi-tenant portal system with custom slugs (e.g. helpguides.app/your-company)
• Article editor with rich markdown support, categories, and draft/publish workflow
• Full-text fuzzy search across all articles in the portal
• Custom portal branding: accent color, logo, and company name